A Dedicated Team for You
Standing as a trusted ally in benefits communication, enrollment, and HR fulfillment services.
Employee Family Protection, Inc.’s Premium Managed Services is an extension of the HR team. We administer all aspects of the client’s benefits program from year-round enrollments and life-event processing to integrations with your insurance carriers and payroll systems, allowing you to control costs, minimize risk and focus on your business.
Our Approach
A partnership and process built to maximize enterprise value
Evaluate
Review of current state and future desired goals
Diagnose
Verify and validate current needs
Implement
Coordinate and implement the solution
Stewardship
Ongoing maintenance and adjustments for change
Employee Engagement & Education
We believe that education, communication and technology are the key ingredients to a successful benefits campaign, and we work diligently to develop these tools in a way that works for every client. The world of benefits is constantly changing, and we are committed to evolving with it.
Our Engagement Strategies
Employee Family Protection, Inc. is your resource for customized communications to engage and educate employees about the value of offered benefits, ensuring they are confident in their benefit decisions. Our licensed Benefit Counselors utilize the latest education techniques to fully engage your employees in-person or through virtual benefits education and technology support. We take the burden of benefit education off your managers and HR team and provide a personal benefit experience for all your employees.
Put your benefits enrollment message directly into employee’s hands.
Web-based Tools
Benefit education available anytime, on any device. Shared easily with other decision makers.
Digital
Interactive options to help modernize communications and improve the timeliness of messaging.
Technology
Navigating Benefit Administration can be a demanding and time-consuming task, but with Employee Family Protection, Inc., we shoulder the responsibility of managing your employees’ benefits. A well-structured benefit administration platform not only saves you time but also trims benefit expenses while boosting employee engagement and comprehension. Our proficient team of U.S.-based system build experts work diligently to construct and uphold your benefits administration platform, so that we can deliver a seamless enrollment process.
We support you every step of the way. Our developers guarantee that our clients have access to comprehensive reporting features that meet requirements for billing, regulatory compliance, and system integrations.
Billing Solutions
As a nationally bonded and licensed third-party premium administrator, Employee Family Protection, Inc.’s consolidated billing service delivers innovative solutions to complex billing issues. Our dedicated team provides a streamlined course of action to manage premium deduction and administration for multiple benefits and carriers.
Employee Family Protection, Inc.’s approach to consolidated billing is a proven process supported by cutting edge proprietary technology. Our in-house technology team presents key resolutions that distinguish our consolidated billing service from other methods. To reduce errors and discrepancies, Employee Family Protection, Inc. has a successful system of automation to deliver precise deductions, bills and processing, with the strongest data encryption available. A devoted member of our team is on hand to guide you through our services and communicate with policy holders.
Enrollment Management
Employee Family Protection, Inc.’s team of experts provides assistance throughout the year to ensure a successful enrollment experience for HR teams and employees. We provide innovative solutions to complex enrollment issues such as dependent verification, billing reconciliation, education, and year-round EOI for new hires and life event changes. Our comprehensive audits help clients avoid any compliance issue or paying for ineligible family members.
Support Services
Educational Telephonic Enrollment
- Toll-free Number with Custom Greeting
- Dedicated Counselors Trained on Client Benefits Programs & Processes
- Available Year-round for Enrollment, Benefit Questions and Customer Support
- Co-Browse Meetings Available with Representatives
- Scheduling Tools Available for Call Center
- Outbound Call Campaigns Available for Outreach
- Staffed bilingual support (Spanish) as well as up to 70 additional languages
- US Domestic
Consultative Onsite Enrollment
- Seasoned Advisors with 10+ Years of Experience in Benefits
- Available for One-on-One or Group Meetings
- Deliver Key HR Messages in Personalized Setting
- Meetings Available with Representatives
- Scheduling Tools Available for Onsite
- Outbound & Inbound Call Campaigns Available
- Staffed bilingual support (Spanish)
- Salaried Benefit Counselors
- Client Centric Training
- Life & Health Licensed
Request a Demo
Use the form to get started with EFP and setting up a demo of our solutions.